Refund Policy

Refund Eligibility

You are eligible for a full refund if:

• •You request the refund within 7 days of your original purchase date
• •You purchased the class directly from our official website
• •You provide your original order confirmation or transaction ID

No questions asked. We don't require you to provide a reason for your refund request, though feedback is always welcome to help us improve.

How to Request a Refund

Requesting a refund is simple and straightforward:

• •Contact us via email at r@rayamjad.com
• •Include your order information - provide your order confirmation number or transaction ID
• •Send from the email address used for your original purchase (for verification)
• •We'll process your request within 1 business day

Refund Processing

Processing Time

• •Refund approval: Within 1 business day of your request
• •Credit card refunds: 3-5 business days to appear on your statement
• •PayPal refunds: Immediate to your PayPal account
• •Bank transfers: 5-7 business days depending on your bank

Refund Method

Refunds will be issued using the same payment method you used for your original purchase. We cannot issue refunds to different payment methods or accounts for security reasons.

What Happens After a Refund

Once your refund is processed:

• •Your class access will be automatically revoked
• •You'll receive a confirmation email with refund details
• •You may continue accessing the class materials until access is revoked (usually within 24 hours)

Special Circumstances

Technical Issues

If you're experiencing technical difficulties with our classes, we encourage you to contact our support team first. Many issues can be resolved quickly, and we're here to help you get the most out of your purchase.

Class Compatibility Concerns

Before purchasing, please review the class requirements. However, if a class doesn't work on your system due to compatibility issues, you're fully covered by our 7-day guarantee.

Exceptions

Our 7-day money back guarantee applies to all standard purchases. The following situations may have different policies:

• •Promotional or discounted purchases: Full refund available, but promotional pricing may not be reapplied to future purchases
• •Corporate or volume licenses: May have custom refund terms as specified in your agreement

Beyond the 7-Day Period

While our standard guarantee is 7 days, we understand that exceptional circumstances may arise. If you have concerns about your purchase beyond the 7-day period, please don't hesitate to contact our support team. We'll work with you to find a fair solution.

Fraudulent Activity

We reserve the right to refuse refunds in cases of suspected fraudulent activity, including but not limited to:

• •Repeated purchases and refund requests
• •Attempts to obtain multiple refunds for the same license
• •Use of stolen payment methods
• •Violation of our Terms of Service
• •Unauthorized distribution, piracy, or sharing of course content (detected through our monitoring systems)
• •Accounts terminated or suspended due to excessive account sharing

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